Terms and Conditions

These Terms & Conditions (“Terms”) govern your purchase of goods and/or services from Kyakuwa Farm Shop (“we”, “us”, “our”). By placing an order or using our website/shop, you agree to be bound by these Terms.


1. Definitions

  • Customer means any individual or entity purchasing goods or services from Kyakuwa Farm Shop.
  • Products means any goods, produce, or items sold by us.
  • Order means the request by the Customer to purchase Products.

2. Order Acceptance

  • All Orders are subject to availability and confirmation of the order price.
  • We reserve the right to refuse or cancel any Order for any reason, including but not limited to: Product being out of stock; error in the price or description; or issues with payment.

3. Prices & Payment

  • Prices shown are inclusive/exclusive of VAT (specify which) and any other statutory taxes, as per Ugandan law.
  • Shipping or delivery costs (if applicable) are additional unless stated otherwise.
  • Payment can be made via (list payment methods: cash, mobile money, bank transfer, etc.).
  • Full payment (or agreed deposit) must be received before dispatch/delivery unless otherwise agreed.

4. Delivery & Risk

  • We will deliver to the address you specify. Delivery times are estimates only; delays may occur.
  • Risk in the Products passes to you upon delivery. You are responsible for inspecting the goods at that point.
  • If you notice damage or incorrect goods, you must inform us within ___ hours/days of delivery (specify) to qualify for remedy (refund, replacement, etc.).

5. Returns, Refunds & Exchanges

  • Unless there is a defect or mistake on our part, Products which are perishable or agricultural may not be eligible for return.
  • Defective or wrongly dispatched items may be exchanged or refunded, provided you notify us within __1_ days.
  • We might require photographic evidence of defects or wrong delivery before accepting returns.
  • Refunds will be processed using the original method of payment, within _7__ days after we have received the returned item (if applicable) or otherwise accepted the issue.

6. Limitation of Liability

  • We do our best to ensure quality and accuracy in descriptions, but we do not guarantee that the Products will always meet your expectations.
  • In no event shall Kyakuwa Farm Shop be liable for indirect, consequential, or incidental damages arising from the Products or their use.
  • Our maximum liability (for whatever cause) is the amount you paid for the Product in question, except in cases of gross negligence or willful misconduct.

7. Intellectual Property

  • All trademarks, photographs, descriptions, images, and other intellectual property on our site/shop remain our property (or that of our licensors).
  • You may not reproduce or use them for commercial purposes without our written permission.

8. Privacy

  • We collect and use personal information in accordance with our Privacy Policy (insert or link to your privacy policy).
  • By placing an Order, you consent to us contacting you (by email, phone, etc.) about the Order and about marketing (if agreed).

9. Changes to Terms

  • We reserve the right to modify these Terms at any time. Changes will become effective when posted on our website or otherwise communicated.
  • Continued purchases or use of the site after changes constitutes acceptance of the new Terms.

10. Force Majeure

  • We are not liable for failure to fulfill obligations if hindered by circumstances beyond our reasonable control (e.g. natural disasters, strikes, supply chain disruptions, government actions).

11. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of Uganda.
  • Any disputes arising out of or in connection with these Terms shall be resolved through (mediation/arbitration) or in the courts of (choose which jurisdiction) Uganda.

12. Contact Information

If you have any questions, complaints, or requests related to these Terms, please contact us at:

Kyakuwa Farm Shop
Address: Makindye Sub-county, Seguku L.C. 1,Zone 4 (Seguku village), Wakiso district
Phone: +256 777 912716
Email: jmkabirizi@gmail.com